Reference

Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use your rocktogel account — from eligibility and payment methods to what happens if something goes wrong. Access depends on your state's laws and is available only where local law permits.

Applies to all US-eligible accountsCovers PayPal, Venmo, and Play+ useState eligibility appliesAccount holder rights includedEffective on account creation
rocktogel Terms and Conditions That Cover Your Account
HOW WE HANDLE DATA

Account Security and Your Data Rights

Data We Collect

We collect the information needed to verify your identity and process payments through PayPal, Venmo, and Play+. That includes name, address, and payment identifiers — nothing beyond what verification requires.

Cookie Use

We use cookies to keep your session active and remember your account preferences across visits. You can manage cookie settings from your browser, though some account functions need session cookies to work.

How Long We Keep It

Account data is retained as long as your account is active and for the period required by applicable law after closure. Payment transaction records follow the retention schedule required by US financial regulations.

Requesting Changes

To update, correct, or request removal of your account data, contact support through live chat or email. Identity verification is required before any change is processed — that step protects your account.

GET ACCOUNT HELP

Contact Us About These Terms

Live Chat Reach our account support team directly through the live chat icon in your account dashboard. Available for questions about specific term clauses or account status.
Email Support Send detailed terms-related questions to our support address found in your account settings. We respond to policy inquiries in writing so you have a record.
Account Help Center The help center in your account covers frequently asked questions about eligibility, payment terms, and account restrictions — searchable and available any time.

Common Questions About These Terms

Access and eligibility depend on your state's laws. The core account terms apply across all eligible states, but certain features may be restricted depending on where you are when you log in.

If your new state doesn't permit access, your account activity will be limited to reflect that. Contact support to understand what changes once you update your registered address.

Yes — when you use PayPal, Venmo, or Play+ on rocktogel, those transactions are covered by both these terms and the payment provider's own policies. Our terms govern the account side of each transaction.

We'll send a notification to your registered account when terms change. The effective date of the current version is shown at the top of the full agreement, accessible from your account settings.

Yes. Submit a data request through live chat or email support. You'll need to verify your identity first. We'll send your account data in a standard format within the timeframe required by applicable law.

Reach out to support first — most account issues get resolved there. If not, the dispute process outlined in the arbitration section of the full agreement applies to formal disagreements.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.