Verifying Your rocktogel Account
Account verification is how we protect your balance and make sure withdrawals reach the right person. The process asks for a government-issued photo ID — a driver's license or state ID card works — and a document that confirms your address, such as a recent utility bill or bank statement. Upload both through the secure document portal inside your account settings. Our
team reviews submissions and confirms your status by account message. Verification is a one-time step; once cleared, your account moves through the cashier without repeated checks. Think of it as the lock on the door that keeps your funds safe.
- Open document upload — Go to Account Settings and find the Identity Verification section. The upload portal accepts photos taken on your phone.
- Submit photo ID — A valid driver's license or state-issued photo ID is what we need. Make sure the image is clear and not cropped.
- Add a proof of address — A recent utility bill or bank statement showing your name and address completes the second document requirement.
- Confirmation by message — We review your documents and send an account message when verification is approved. Withdrawals unlock as soon as that confirmation lands.